Last updated: 28 September 2025
Patrick Maier Ltd (trading as “SalarySphere”) is a UK-registered company.
Contact email: patrick@thesalarysphere.com
Website: www.thesalarysphere.com
1. Use of Services
By accessing or using SalarySphere’s website and services (including the benchmarking tool, Playbook, coaching, newsletter, and other digital content), you agree to comply with these Terms.
2. Prohibited Uses
You agree not to:
- Copy, scrape, reproduce or redistribute any content or data without explicit permission
- Use the services for unlawful, harmful, fraudulent or abusive purposes
- Circumvent any security or access restrictions
- Share any paid-for digital content (incl. Playbooks) for resale or redistribution outside the authorised channels
3. Intellectual Property
All content, materials and digital products provided by SalarySphere are owned by Patrick Maier Ltd or its licensors. You may not copy, modify, distribute or create derivative works without explicit permission.
4. Delivery of Playbook and Digital Products
Purchased digital products, including the Playbook, are delivered via instant download through Payhip or other authorised platforms immediately after purchase.
5. Payment Terms
Payments for coaching via bank transfer may be made at any time, but coaching services will only be delivered once payment has been received in full. Payment via Payhip or other platforms is processed upon purchase.
6. Refund Policy
a. Digital Products
All purchases of digital products, including the Playbook, are non-refundable.
b. Coaching: PM Payback Pledge
We offer a results-based refund guarantee on coaching services, known as the PM Payback Pledge. You are eligible for a full refund of the coaching fee if all of the following conditions are met:
- You did not receive a gross salary increase of at least £5,000 in your annual base salary within 6 months after your first coaching session
- You provide your most recent payslip before the start of coaching to establish your baseline salary
- You provide your most recent payslip dated 6 months after your first coaching session, or within 14 days of that date, to verify your updated salary
- The increase must be in gross annual base salary, excluding bonuses, one-off payments or benefits in kind
- Salary paid in other currencies will be assessed based on the GBP equivalent at the time of the second payslip
- If you move to a part-time role, salary will be assessed on a pro-rata full-time equivalent basis
- The outcome is valid regardless of whether the raise results from a new job, internal promotion or other factors – we do not assess attribution
If you fail to provide the initial payslip within 7 days of the first coaching session or if you fail to provide your follow-up payslip within 14 days of the end of the 6 month period, you waive your right to a refund, regardless of outcome.
This guarantee only applies to employed individuals with payslips. It does not apply to freelancers, contractors or self-employed clients.
If all conditions are met, the refund will be issued within 30 days of receiving the required documentation.
The decision on eligibility rests solely with Patrick Maier Ltd, based on the evidence provided and the conditions above.
7. Limitation of Liability
SalarySphere provides all information, data and coaching on a best-efforts basis. We do not guarantee specific outcomes from salary negotiations or the accuracy of benchmarking data.
We cannot be held liable for any losses, damages or consequences arising from your use of our services, including but not limited to job loss or disciplinary actions.
8. Coaching Sessions
All coaching is provided virtually unless otherwise agreed in writing. Scheduling is on a best-efforts basis and does not guarantee availability or minimal notice meetings.
9. Indemnification
You agree to indemnify and hold harmless Patrick Maier Ltd against any losses, damages, costs or expenses arising from your breach of these Terms, including unauthorised redistribution or misuse of the Playbook or other materials.
10. Third-Party Links and Services
Our website and services may include links to or integrations with third-party websites, tools or services. We do not control these third parties and are not responsible for their content, privacy practices or terms. Using third-party services is at your own risk, and we recommend reviewing their terms before use.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
12. Waiver
Failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Patrick Maier Ltd (trading as SalarySphere) regarding your use of our services and supersede any prior agreements or understandings.
